Cybermart Non-Returned Policy
The following table contains the list of products that are not eligible for returns.
Pet Supplies
Perishable Goods: Food and Treats - Opened bags or containers of pet food and treats
Supplements: Opened vitamins and dietary supplements
Health and Hygiene Products: Grooming Supplies - Opened shampoos, conditioners, and other grooming products
Health and Hygiene Products: Sanitary Products - Litter, litter boxes (if used), and waste disposal items
Customized Items: Engraved Tags - Custom ID tags with pet names
Customized Items: Personalized Apparel - Items customized with pet names or images
Safety Items: Chew Toys - Used chew toys due to hygiene reasons
Safety Items: Medical Devices - Opened thermometers or first aid kits
Health Care
Prescription Medications: Due to federal and state regulations, prescription drugs cannot be returned
Opened Personal Care Items: Thermometers, blood pressure monitors, and glucose meters that have been opened
Customized Medical Devices: Equipment tailored to a specific individual's needs
Perishable Products: Items with limited shelf life or requiring refrigeration
Toys & Games
Opened Collectibles: Once opened, collectibles may lose significant value
Blind Box/Bag Items: Due to their randomized nature
Digital Products: Downloadable games and software
Custom-Made Toys: Personalized or custom-built items
Beauty Products
Opened/Used Products: Due to health and hygiene concerns
Personal Care Items: Razors, toothbrushes, and other hygiene items once opened
Customized Products: Items personalized to customer specifications
Grocery & Gourmet Foods
Perishable Goods: Fresh produce, dairy, meat, seafood, and baked goods
Opened Food Items: Any food item that has been opened or partially consumed
Customized Products: Items custom-made or personalized for the customer
Household & Supplies
Opened/Used Products: Any household supplies that have been opened or used
Perishable Items: Products with limited shelf life or expiration dates
Customized Items: Any custom-made or personalized items
Dietary Supplements
Opened Products: Any dietary supplement that has been opened or partially used
Perishable Items: Probiotics or supplements requiring refrigeration
Customized Products: Custom-blended supplements tailored to customer specs
Final Sale Items: Products marked as non-returnable at purchase
Bedding and Bath
Personalized Items: Monogrammed towels, robes, or custom-sized bedding
Opened/Used Items: Mattress toppers, pads, or used pillows
Final Sale Items: Products marked as final sale
Kitchen & Dining
Perishable Goods: Food items including gourmet foods
Personalized Items: Engraved, monogrammed, or customized products
Used Items: Any items that show signs of wear
Final Sale Items: Products marked as final sale
Exercise & Fitness Equipment
Personal Care Items: Water bottles, towels, and hygiene products
Customized Products: Equipment custom-made to specifications
Assembled/Used Items: Any items showing signs of wear
Digital Products: Downloadable fitness programs
Men Fashion
Customized Products: Tailored, monogrammed, or personalized items
Intimate Apparel: Underwear, swimwear, and socks
Final Sale Items: Products marked as final sale
Women Fashion
Customized Products: Tailored, monogrammed, or personalized items
Intimate Apparel: Underwear, swimwear, and hosiery
Jewelry: Earrings and body jewelry for pierced areas
Final Sale Items: Products marked as final sale
Office & School Supplies
Customized Products: Monogrammed, engraved, or personalized items
Opened Consumables: Ink cartridges, toner, paper, etc.
Digital Products: Software, downloadable content
Final Sale Items: Products marked as final sale
Luggage & Travel Gear
Customized Products: Monogrammed, engraved, or personalized items
Used Items: Any items showing signs of wear
Final Sale Items: Products marked as final sale
Home Decor
Customized Products: Monogrammed, engraved, or personalized items
Assembled Furniture: Items modified by customer
Final Sale Items: Products marked as final sale
Seasonal Décor: Holiday-specific items after the holiday
Kids Products
Customized Products: Monogrammed, engraved, or personalized items
Underwear/Swimwear: Due to hygiene concerns
Final Sale Items: Products marked as final sale
Sports & Outdoors
Customized Products: Monogrammed, engraved, or personalized items
Safety Equipment: Helmets, protective pads, etc.
Used Items: Any items showing signs of wear
Perishable Goods: Energy bars, supplements, etc.
Final Sale Items: Products marked as final sale
Home & Kitchen Appliances
Installed/Used Appliances: Any items showing signs of wear
Customized Products: Modified or personalized items
Final Sale Items: Products marked as final sale
Baby & Child Care
Personal Care Products: Opened diapers, wipes, creams, etc.
Nursing Accessories: Breast pumps and nursing items once opened
Safety Equipment: Car seats and safety items
Customized Items: Monogrammed or personalized products
Garden & Outdoor
Live Plants: Due to their perishable nature
Customized Products: Monogrammed, engraved, or personalized items
Used Items: Any items showing signs of wear
Final Sale Items: Products marked as final sale
Furniture
Customized Products: Custom-made, monogrammed, or personalized items
Assembled Items: Any furniture that has been assembled or used
Final Sale Items: Products marked as final sale
Mattresses/Bedding: Due to hygiene concerns once opened
Auto Accessories
Brighteners: Non-returnable
Stickers: Non-returnable
Lubricants: Non-returnable
Sealants: Non-returnable
Degreasers: Non-returnable
Vinyl Films: Non-returnable
Dent Removers: Non-returnable
Polishes: Non-returnable
Cleaners: Non-returnable
Fluids: Non-returnable
Waxes: Non-returnable
Additives: Non-returnable
Air Fresheners: Non-returnable
Auto Mobiles
Motorcycles: Non-returnable
Scooters: Non-returnable
Mopeds: Non-returnable
Cars: Non-returnable
Bath & Spa
Loofahs: Non-returnable
Scrubs: Non-returnable
Bath Products: Non-returnable
Body Wash: Non-returnable
Soaps: Non-returnable
Shampoos: Non-returnable
Baby Care
Nipple Care: Non-returnable
Nappies: Non-returnable
Breast Pumps: Non-returnable
Diapers: Non-returnable
Wipe Warmers: Non-returnable
Ear Syringes: Non-returnable
Wipes: Non-returnable
Bottle Nipples: Non-returnable
Cleaning Products
Stain Removers: Non-returnable
Detergents: Non-returnable
Cleaners: Non-returnable
Washing Products: Non-returnable
Cleaning Gels: Non-returnable
Computer/Mobile Accessories
Media: Non-returnable
Ink Toners: Non-returnable
Software: Non-returnable
Screen Guards: Non-returnable
Hardware Components: Non-returnable
Food & Nutrition
Perishable Foods: Non-returnable
Drinks: Non-returnable
Canned Goods: Non-returnable
Meats: Non-returnable
Vegetables: Non-returnable
Supplements: Non-returnable
Footwear Accessories
Care Products: Non-returnable
Socks: Non-returnable
Deodorants: Non-returnable
Polishes: Non-returnable
Hygiene
Personal Care Items: Non-returnable
Feminine Products: Non-returnable
Medical Items: Non-returnable
Contact Lens: Non-returnable
Party Supplies
Decorations: Non-returnable
Candles: Non-returnable
Balloons: Non-returnable
Accessories: Non-returnable
Festive Supplies
Colors: Non-returnable
Hookah Products: Non-returnable
Incense: Non-returnable