Frequently Asked Questions
CyberMart accepts all payment methods supported by Stripe including credit/debit cards and digital wallets.
No, return policies vary by product category with return windows ranging from 3-30 days.
Non-returnable items include: wind instruments, personal hygiene products, perishable goods, digital downloads, and customized/personalized items.
Home goods including decor, tools and furnishings have a 7-day return policy.
Yes, orders can be cancelled within 30 minutes of purchase.
Track orders via your account dashboard or using the tracking link in your confirmation email/SMS.
Refunds process within 30 minutes to 10 business days depending on your payment method.
No, we currently only deliver within the United States.
Yes, you need a CyberMart account to complete purchases.
Yes, we guarantee all products are 100% authentic and original.
